A woman in North Carolina said she received an "African American, African Service Fee" from US Airlines.
US Airlines Boeing 737 is the largest. Joe raedle / getty pictures have seen the "African American, Africa Service Fee" news station in her statement. She said she bought her ticket with her boyfriend and covered her own baggage fee. "In Thanksgiving, my boyfriend and I travel from Charlotte to Danfu Rui, but I don't know if this trip is broken due to ethnic analysis and prejudice," said Saturday in Facebook post.
When Kobe reached the airline, the representative told her, "I" didn't know what you were talking, "Bryant told WJZY-TV.
She replied:" I am in two There is a screenshot on a different phone and a computer. It comes from Charlotte, USA, so I want to know why this? "Mishap. " "Bank directly tells Americans," We don't have any relationship. When you put things into your system, we charge it as a merchant, "s, '" she said. "On this day, any of our statements did not change."
The US Airlines representative told inside that they were "disturbed" by the event, which is the survey to inform Airlines in mid-December. Since the "Airlines" has identified the issues originated from credit card companies and bank issuers. "" "Luggage bill is the baggage fee purchased by Charlotte's self-service booth," said the representative. "Our team members cannot change the text when handling the charge, we have identified the issue originated from the credit card. Company and bank issuers. We reach MasterCard, they confirm that the United States has correctly submitted the luggage fee information during the payment process, and MasterCard is carrying out their own investigation. "
In her facebook post, Bryant said she didn't" apologize or responded in the past one month, except "investigation" and her bank "clearly indicated that they did not control the weapons presented by the businessman.
MasterCard confirms internal domestic airlines not attributed to the error.
"We are carrying out a thorough investigation, but we understand that US Airways is responsible for this mistake, a MasterCard The spokesperson said in a statement. "American Airlines correctly submits the trading of checked baggage purchases? Subjectname. Our bank issues and payment processing partners are working hard to understand the wrong situation, so this will not happen again. "
In the statement of insiders, one of the capitals called" technical issues ". The company said that the survey shows that it is" the result of misunderstanding the name of the merchant ", and it means" completely unrelated to any particular customer information "
The first proprietary technology in the capital rely on "external database business information," company said that "front" technology misunderstood business data,
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